COMPLETE CATEGORIES

Poker Chips: Crafted from high-transparency crystal acrylic, these poker chips are not only visually striking but also feature distinctive designs. Equipped with RFID technology, they offer enhanced security and functionality, making them a standout choice in the market.

Shuffling Machines: Engineered for professional casino tables, these shuffling machines boast user-friendly operation and broad compatibility with various card types. Their design ensures smooth, efficient shuffling, catering to the needs of high-stakes gaming environments.

Playing Cards: These high-quality, durable cards are designed to meet industry standards and are suitable for a wide range of card games. Their construction ensures longevity and reliability, making them a preferred choice for serious players.

PROFESSIONAL SERVICE

Customized Product Design: We offer personalized customization services for individual chips, single cards, and game accessories, tailored to meet your specific needs. Our customization process ensures that each product reflects your unique requirements, making it truly one-of-a-kind.

Prototyping and Proofing: Before proceeding to mass production, we provide prototypes and samples for your approval. This step ensures that you are fully satisfied with the product design and accuracy, giving you confidence in the final production.

EXCELLENT QUALITY

Comprehensive Product Testing: All products undergo rigorous durability, functionality, and safety testing to ensure they meet the highest quality standards. This thorough testing process guarantees that every piece of equipment is built to last and perform reliably under various conditions.

Casino Chip UV Testing & Certification: Our casino chips are subjected to UV testing and certification services to ensure they meet stringent anti-counterfeiting standards. Each certified chip carries a mark of quality, offering assurance of its authenticity and security.

TIMELY DELIVERY

Transparent Delivery Policies:

Clear Communication: Clearly outline delivery policies, including expected delivery times for different regions, during the ordering process.

Flexible Shipping Solutions: Offer multiple shipping options to cater to different needs, whether customers prioritize speed or cost-efficiency.

Q1:Can I get a free sample?

A1:We can provide the existing items samples free in freight collected. If there is any special samples requirement, please contact us for more details.

Q2:How could I pay?

--A2:We prefer PayPal /WeChat/ Alipay/ bank transfer. If you prefer other payment terms, please contact us freely.

Q3:What is your product packaging method? Can I have the customized package?

--A3:We have the standard export package. For more details about the customized package, Please notify us in advance before making payment.

Q4:What is the delivery lead time?

--A4:This depends on the number of orders. The delivery cycle for mass production is approximately 3-7 working days after receiving payment. For special product details, please consult customer service.

Q5:Are you a factory or a trading company?

--A5:We are a factory. We provide all kinds of OEM/ODM services for clients around the world.

Q6:Where is your main market?

--A6:We export to the Korea, Japan,Southeast Asian,Europe, America, Central Asia and other countries.

Our Services

1. Professional quality inspection team to ensure that products meet shipping standards before delivery;

2. Ensure original factory production and products have strong competitive advantages in the industry market;

3. Continuously optimizing and innovating products, keeping up with international requirements for casino equipment and supplies;

A 24-hour exclusive VIP product service team tracks pre-sales and after-sales consultations.

1.Overall Satisfaction

Rating: "On a scale of 1 to 5, how satisfied are you with your purchase?"

Open-ended question: "What did you like most about the product/service?"

2.Product/Service Quality

Rating: "How would you rate the quality of the product/service?"

Open-ended question: "Are there any specific aspects of the product/service that exceeded your expectations?"

3. Customer Service

Rating: "How would you rate your experience with our customer service?"

Open-ended question: "Was there anything our customer service team could have done better?"

4. Ease of Use

Rating: "How easy was it to use our product/service?"

Open-ended question: "Were there any features or aspects of the product/service that were difficult to use?"

5. Shipping/Delivery (if applicable)

Rating: "How satisfied were you with the shipping/delivery process?"

Open-ended question: "Did your product arrive on time and in good condition?"

6. Likelihood to Recommend

Rating: "How likely are you to recommend our product/service to others?"

Open-ended question: "What would you tell others about our product/service?"

7. Suggestions for Improvement

Open-ended question: "What can we do to improve our product/service?"

8. Additional Comments

Open-ended question: "Is there anything else you would like to share with us?"

9. Conclusion

Thank You Note: Thank the customer for their time and feedback.

Follow-up: Provide information on how they can follow up if they have any further questions or concerns.