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Q: What is the packing method for table cloths?

A: Each tablecloth is individually sealed in a PP plastic bag to keep the surface clean, dust-proof and well-protected throughout transportation.

Q: What is the customs commodity classification? Are there any trade restrictions?

A: The product is declared as a gaming entertainment accessory. It is classified as a regular non-sensitive entertainment commodity with no trade restrictions, ensuring smooth global shipping and hassle-free customs clearance.

Q: What is your factory warranty policy?

A: We offer a 1-month factory warranty covering non-human induced defects, including printing errors, abnormal color deviation, fabric damage and craftsmanship flaws. Damage caused by manual cutting, improper cleaning and normal wear and tear are excluded from warranty coverage.

Q: How to handle damaged or defective goods after receipt?

A: All items undergo strict pre-shipment quality inspection. If you receive goods with transit damage, printing defects or fabric flaws, please submit real photos and videos within 48 hours after delivery. We offer free replacement, supplementary shipment or partial refund solutions.

Q: Do you provide long-term technical and matching consultation?

A: We provide lifetime free after-sales consultation services, covering table size matching, installation and laying techniques, as well as daily cleaning and maintenance guidance, to resolve all product usage issues for you.